Support

Tap the left or right side of the screen to paddle. Each tap pushes you forward and to that side, so alternate left and right to go straight. In Options you can switch to Real paddling, or to tapping either side of your canoe instead of either half of the screen. You can replay the tutorial any time from Help.

Thunderstorms in Paddler include brief flashes of lightning. If you or anyone in your family has had seizures or epilepsy, talk to a doctor before playing, and stop if you feel unwell. Turning on your device's reduce motion setting softens the flashes and turns off screen shake. Please never play while driving or walking near traffic. See our terms.

Your coins, unlocks and stats are saved on your phone only. Uninstalling the app or clearing its data removes them, and there's no cloud backup, so they can't be recovered.

If the game asked for your consent when you first opened it, you can change your choice in Options → Ad privacy choices. You can also reset or delete your phone's advertising ID, or opt out of personalised ads, in your phone's settings (usually Settings → Google → Ads, or Settings → Privacy → Ads). On iPhone, you can change whether the game may use your advertising identifier at any time in Settings → Privacy & Security → Tracking. See our privacy policy.

Sorry about that. Ads come from Google and are limited to a PG rating, but Google's filters aren't perfect. Please tap Options → Report an ad in the game, or email info@upstreamgames.com.au with what the ad showed and roughly when (a screenshot helps), and we'll ask Google to review or block it. Many ads also have a small ⓘ or ✕ you can tap to report the ad to Google directly.

Open Options → Graphics and choose Battery saver.

Tell us your iPhone model, iOS version and what you were doing, and include a screenshot if you can.

Tap a shell when they bunch together. Its burst lights the shells near it, and the chain spreads. Night School in the menu teaches every trick.

Yes. Each cluster is checked before it launches, so there's always a way to clear it.

Open Options → Privacy options at any time. On iPhone, you can also change whether the game may use your advertising identifier in Settings → Privacy & Security → Tracking. See our privacy policy.

Sorry about that. Ads come from Google and are limited to general-audience content, but Google's filters aren't perfect. Please tap Options → About & licences → Report an ad, or email info@upstreamgames.com.au with what the ad showed and roughly when (a screenshot helps).

Turn on Reduce flashing in Options. If you or anyone in your family has had seizures or epilepsy, talk to a doctor before playing, and stop if you feel unwell.

Your progress is only stored on your phone, so deleting and reinstalling the app starts you fresh. This can't be undone.

No, Shellburst plays offline. Ads need a connection, so you won't see them (or be able to watch reward ads) while offline.

itch.io emails you a download link straight after you buy, and if you have an itch.io account the pack is also in your library there. If you can't find it, email info@upstreamgames.com.au with the email address you used to buy and we'll help.

Yes. Our paid packs come with a royalty-free commercial licence, included in the download, which explains exactly what you can do with them.

Email us with the pack name and the file. If a file is faulty we'll replace it, or refund you if we can't fix it.

Gumroad emails your download link straight after you buy, so check your inbox and spam folder for the receipt. If it isn't there, email info@upstreamgames.com.au with the email address you used to buy and we'll help.

Email us with the file name and what's going wrong. If a file is faulty we'll replace it, or refund you if we can't fix it.

You're welcome to play them from YouTube on your screen. For a venue or event, the venue pack gives you downloadable files with no ads, no internet needed on the night, and a licence that covers showing them. See our terms.